Shipping policy

We deliver across the United Kingdom using Royal Mail Tracked services.

Free Tracked 48 delivery on orders of £49 and over
Tracked 48 delivery costs £3.49 on orders under £49
Next Day delivery (Royal Mail Tracked 24) available on any order for £4.99

Delivery Timeframes

Tracked 48: 2–3 working days
Tracked 24: Next working day

Dispatch Times

Orders placed before 2pm Monday to Friday are dispatched the same day. Orders placed after 2pm will be dispatched the next working day. Royal Mail collects from us daily at 5pm Monday to Friday and at 12pm on Saturdays. No Sunday collections.

Scottish Highlands, Islands & Northern Ireland

Additional charges may apply for deliveries to Scottish Highlands, Islands, Northern Ireland, Isle of Man, and Channel Islands. You will be notified at checkout if a surcharge applies.

Tracking

Once your order is dispatched, you will receive a tracking number by email.

For any delivery queries, contact us at orders@vitalitycare.uk or call 07494 678 467 (Monday to Friday, 11am to 3pm).