Cancelling or Returning an Order

If you need to amend or cancel your order, please contact us as soon as possible at
📧 orders@vitalitycare.uk

If your order has already been processed for dispatch, we will be unable to cancel it. However, you are welcome to return your product for a full refund* once received.

To arrange a return, please email us before posting any items back. We’ll provide clear return instructions to make the process quick and straightforward.

Returns Policy

We want you to be completely satisfied with your purchase.

However, we cannot accept returns of opened, damaged, or used products.
All returned items must be in their original, unopened packaging and in resalable condition.

Once your return has been received and inspected, we will process your refund to the original payment method used.

*For full details on returns, please see our Terms & Conditions page.