Delivery Information

How quickly do you deliver?

We aim to dispatch all orders within 1 working day of receiving payment. If we cannot do so within 3 working days we will contact you by email.

Free & Fast Delivery?

We use Royal Mail 2nd Class Postage for all our orders.

Why FREE?

We are currently offering a promotion to all our valued customers of FREE shipping. Although this is to UK Mainland only. You will not be charged any additional delivery fees on check out.

UK Mainland

We are currently offering FREE shipping to UK Mainland.

Europe

Unfortunately, we cannot currently deliver outside of the British Isles

If you would like to upgrade your shipping to 1st Class or, Parcel or Tracked Deliveries please message us for a quote. We will provide a competitive quote based on your order items and delivery requirements.

Certain Scottish postcodes, Channel Islands, N. Ireland and other islands around the UK are not included in the FREE delivery option. We will contact you if any surcharges are required for this.

How do I cancel or return an order?

Please email us as soon as possible if you need to amend or cancel an order support@vitalitycare.uk.If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.

To return an item, you must contact us by email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.

*For full details on returns, see our terms and conditions page.